Yes, and it's one of the most important features at 339bat. We want our members to enjoy betting as entertainment — not a burden.
Available tools:
- Deposit Limit: You can set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing the limit takes effect immediately, but increasing it requires a 24-hour waiting period.
- Loss Limit: Set a maximum loss amount for a given period — once the limit is reached, betting stops automatically.
- Session Timer: Set a reminder for 30 minutes, 1, or 2 hours — you'll get a notification when the time is up.
- Cooling-Off Period: Take a temporary break ranging from 24 hours up to 180 days.
- Self-Exclusion: You can fully lock your account for anywhere between 6 months and 5 years.
Steps to activate:
- Log in to your account.
- Profile icon → Settings → "Responsible Gaming" tab.
- Select your preferred tool and save.
No, this is strictly prohibited. The minimum age to register and place bets on 339bat is 18 years।
Why this rule is strictly enforced:
- Your date of birth is collected at registration and your age is verified automatically.
- A national ID card or passport showing your date of birth is required during KYC verification.
- Accounts may be suspended and re-verified at any time if suspicious activity is detected.
- Accounts created with a false date of birth will be closed and any balance may be forfeited.
KYC (Know Your Customer) is an identity verification process. At 339bat, KYC is required before your first large withdrawal or if any suspicious activity is detected on your account.
Required documents:
- Proof of identity (any one of the following): National ID (NID), passport, or driving licence.
- Proof of address: Utility bill (electricity/gas/water), bank statement, or postal document (issued within the last 3 months).
- Selfie Verification: In some cases, you may be asked to submit a selfie holding your ID document.
Steps to submit your documents:
- Log in → Profile → Go to the "Verification" or "KYC" section.
- Upload a clear photo or PDF of your document.
- Submit — the support team will review it.
Duration: Typically Within 24–72 hours Verification is usually completed within this timeframe. During peak periods, it may take up to 5 business days.
There are two ways to update personal information on your 339bat account — some details can be changed directly by you, while others require assistance from Support.
You can update yourself:
- Mobile number: Log in → Profile → "Personal Information" → tap the "Edit" icon next to your phone number → verify via OTP and save the new number.
- Email address: The process is the same — verification will be required on both the old and new email addresses.
- Profile picture & preferences: Update anytime.
Changes that require support assistance:
- Full name: To change your registered name, please send your KYC documents to our support team.
- Date of birth: This cannot be changed on your own for security reasons — please contact support.
Absolutely. 339bat is fully mobile-friendly — you can access every feature from your mobile browser without downloading any app.
What you get on the mobile browser:
- Live Sports Betting (cricket, football & more)
- Live Casino — Play with Real Dealers
- Slots, Lottery & Virtual Games
- Deposits & Withdrawals (including bKash, Nagad)
- Bonus Claims & Promotions
- Live Chat Support
For the best experience:
- Use an updated version of Chrome or Safari.
- Play live games on a strong internet connection (4G/5G or Wi-Fi).
- Add a shortcut to your home screen for quick access (Add to Home Screen).
339bat regularly hosts sports and casino tournaments. The higher you climb the leaderboard, the bigger the rewards.
How to Participate:
- Log in to your account and go to the "Promotions" or "Tournaments" section.
- Browse active tournaments and click the "Join" or "Register" button.
- Play the specific games or betting categories designated for the tournament.
- Points are earned on every bet, and your leaderboard ranking updates in real time.
How points are calculated:
- Typically 1 point per ৳100 wagered — though this may vary by tournament.
- In some tournaments, rankings are determined by your single highest win amount.
- Betting during multiplier bonus periods earns you extra points.
Prize Distribution:
- Top 1–3: Highest cash prizes (ranging from ৳5,000 to ৳50,000+)
- Ranks 4–10: Free bets or bonus credits
- Prize winnings are credited to your account within 24 hours of the tournament ending.
The time it takes for prize or winnings to be credited depends on the type of bet or event being settled.
Crediting times for different reward types:
- Sports Bet (Pre-Match): after the match ends and the result is confirmed Within 5–15 minutes Winnings will be credited to your balance within
- Live Betting Winnings: As soon as the event ends — typically 1–5 Minutes required.
- Casino & Slots Winnings: Instant — your balance updates the moment a game ends.
- Lottery Prize: After the lottery draw ends, 1–2 Hours within.
- Tournament Prizes: after the tournament officially concludes Within 24 hours within.
- Claiming a Bonus: Once the conditions are met Instant or within a maximum of 1 hour within.
If your funds haven't arrived:
- Refresh your browser to check your balance.
- Check the match result under the "Bet History" or "Transaction History" section.
- If it still hasn't arrived after the expected time, contact us via live chat with your transaction ID.